Add AI-powered automated phone calls to your platform in days, complete with authentication and compliance monitoring. Build with our API, or with our intuitive UI. The results: faster time to market, higher patient satisfaction, lower cost per call.
We [had] Consig build the outbound calling system [so] our team was able to focus on what we do with the data that comes back to us.
Most platforms lead with their voice AI features and treat the telephony as an afterthought. The demo is seductive, but when it's time to deploy, the wheels fall off.
Consig is built for healthcare voice communication at scale. We cover the full stack — advanced telephony, campaign management, authentication, and compliance — with the latest voice AI on top of it. Every piece is already integrated and already in production, running 2 million patient calls a year.
It's not just a matter of convenience. This end-to-end approach is the only way to manage the growing complexity of compliance, and the only way to guarantee a consistent patient experience. Stitching the pieces together from different vendors will lead to a fragile stack and sub-optimal results.
Consig is a communication platform for the next generation of healthcare applications. Let's build together!
| Category | CPaaS | Voice AI | CCaaS | Consig |
|---|---|---|---|---|
| Automated calls | ✓ | ✓ | ✓ | ✓ |
| Hand-off to live agents | — | — | ✓ | ✓ |
| Agentic or deterministic flow | Deterministic | Agentic | Neither | Both |
| Number / Reputation Management | — | — | — | ✓ |
| Authentication / Identity | — | — | — | ✓ |
| Compliance Monitoring | — | — | — | ✓ |
The Consig portal gives you control over your workflows and voice agents. Launch a team of agents, each specialized to different kinds of conversation. Workflows can mix deterministic and generative stages. Set up everything through our streamlined UI, or configure it directly via JSON.
Many calls fail to connect because they show up as suspicious or unknown. The antidote for this is caller ID and number reputation management. With Consig, you don't have to worry about either. We handle this behind the scenes, by working through carrier relationships and strategic partnerships.
When a patient answers a Consig call, the verification step is handled through a layered set of tools including passkeys, device-native biometrics, one-time passcodes, and other verification workflows. The process returns the necessary authentication result while sensitive identity data stays out of Consig's conversation layer, call transcripts, and any third-party LLM in the call path.
Staying on top of all the regulations — from healthcare, to telecom to AI — can be a daunting task. There are literally hundreds of state laws that touch on one or more of these areas. Consig tracks all the relevant state and local policies; the portal will flag any risky steps as you build your workflow. There's never been anything like it.
We respond within one business day. Bring your worst outreach metric, we'll tell you exactly where the engine moves the number.
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