Care Transition
Post-discharge follow-up calls have been shown to reduce readmission rates by up to 23%.
Consig is the easy way to add voice automation to any healthcare platform. Consig connects, authenticates, and hands off to the right staff member or AI agent. The result: more live conversations, less burnout, more staff working at the top of their license.
Patient outreach sits at the center of almost every healthcare workflow, and almost all of it still runs on the phone. Consig turns that outreach from a manual, hit-or-miss chore into a reliable, automated system.
Try some of the demos below and hear an interactive example call for these common use cases.
Post-discharge follow-up calls have been shown to reduce readmission rates by up to 23%.
Administer surveys like PHQ-9, with handoff to staff based on the score.
Speed up RPM onboarding and interactive communication sessions.
Run the recurring outreach CCM and APCM programs depend on. This demo chases missing device readings.
Coming soonFill open slots and clear no-show backlogs with proactive scheduling and rebooking calls.
Coming soonReplace aging IVR systems for improved patient/provider experience and lower maintenance cost.
Coming soonBranded caller ID and reputation-managed numbers mean more calls get answered, not screened.
Your nurses and front-desk teams stop chasing patients and start handling the conversations that actually need a human.
Our compliance engine monitors changing regulations and automatically enforces the relevant federal and state calling rules on each call, so volume never means risk.
If you are a BPO or a healthcare service provider, Consig lets you deploy white-label voice infrastructure that protects margins and expands contract capacity. Consig's outreach engine can handle dialing and engaging patients, so your staff spend their time on real patient interactions. Eliminate the waste of voicemails and phone tag, and redirect that effort to higher-value activities.
With a trusted partner for voice automation, you can focus on your roadmap. As more workflows are impacted by AI, now is the time to put in place voice infrastructure that will scale without adding headcount or compliance risk.
Without expanding contract budgets.
Let Consig handle the dialing so SLAs hold under tight staffing.
No more missed calls, delayed follow-ups, or inconsistent outreach dragging down performance.
Consig was designed to integrate with EHR, practice management software, and other healthcare platforms. Reliable patient outreach is essential to the workflows in these systems. Without it, you get missed reminders, delayed follow-ups, or incomplete care journeys — and customers often blame the platform experience.
When you build with Consig, you get a full voice AI communication stack embedded into your workflows. A single integration point replaces the need to coordinate between multiple vendors or hire a voice team. You gain scalable patient engagement, expanding the capabilities of your platform, without added operational burden or compliance risk.
Connecting patients to the right provider at the right moment is the basic premise of our platform, and Consig enables us to close the loop to ensure the providers are connecting with the patients. Their team brought a working outbound voice engine — compliance, conversation design, and handoff — into our stack as one piece.
Pre-built integrations for common EHR/PMS workflows enable rapid deployment.
When your customers see higher rates of contact and fewer missed appointments, that drives retention and expansion.
Don't rely on your own engineers to catch every danger in the compliance landscape.
As a health plan, you can improve performance on several fronts with automated patient outreach. For example, data shows that post-procedure follow-up calls can significantly reduce readmissions. Similarly, outreach calls have been shown to improve medication adherence. Consig lets you turn up the volume on calls like these, without increasing headcount and without sacrificing patient experience.
In healthcare, every patient conversation is a potential compliance event. If you don't get it right, you're at risk of sanction and big penalties. With hundreds of conflicting communication laws across states, it is essential to have a system that monitors and enforces compliance. Consig is showing us the future of healthcare communication.
Enable preventive care, close care gaps, and lift the measures that drive reimbursement.
Post-discharge outreach lowers readmission rates. Each avoided readmission saves ~$15,000.
Consig's compliance engine governs every call so your team doesn't have to.
We respond within one business day. Bring your worst outreach metric, we'll tell you exactly where the engine moves the number.
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