Privacy Policy
Last Updated: Jan 6th, 2025
Introduction
Welcome to Consig, AI Inc. (“Consig,” “we,” “us,” or “our”). We are a Delaware corporation dedicated to providing pioneering AI solutions, including but not limited to conversational AI and automation tools. We respect your privacy and value the trust you place in us when you use our website and services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (the “Site”) or use our services (collectively, the “Services”).
1. Information We Collect
We may collect different types of information depending on how you interact with us:
1. Information You Provide
• Contact Information: Such as your name, email address, phone number, and any other details you submit through forms or direct communication.
• Account Credentials: If you create an account or sign up for our services, we may store your username, password, and other registration details.
• Support Information: Any information you share with us when you reach out for customer support or technical help.
2. Information Collected Automatically
• Usage Data: We may gather log files, browser type, operating system, pages visited, and the date and time of your visit.
• Cookies and Similar Technologies: Our Site may use cookies, web beacons, and similar tracking technologies to collect information about your interactions with the Site. These cookies help us improve user experience, customize content, and analyze site usage.
3. Information from Third Parties
• We may receive information about you from third-party platforms, such as social media websites, business partners, or publicly accessible sources, in compliance with relevant laws.
2. How We Use Your Information
We use the information we collect to:
• Provide and Maintain Our Services: Manage your account, process transactions, and respond to your inquiries.
• Improve and Personalize Your Experience: Analyze Site usage, run diagnostics, and develop new features and AI solutions that better serve your needs.
• Communicate with You: Send service-related communications and marketing messages (if you’ve opted in), including updates, newsletters, and promotional materials.
• Enhance Our AI Models: Use anonymized or aggregated data to refine our AI and machine learning algorithms, ensuring robust and innovative solutions.
• Comply with Legal Obligations: We may need to process your data to meet legal, regulatory, or contractual requirements.
3. How We Share Your Information
We do not sell your personal information. However, we may share information in certain circumstances:
• With Service Providers: We may share your data with trusted third parties who help us operate our business and provide services (e.g., cloud hosting, payment processing, analytics providers).
• For Legal Compliance: We may disclose your data if required by law, court order, or other valid legal process, or when we believe it is necessary to protect our rights or the safety of others.
• In Business Transactions: Information may be shared or transferred in connection with a merger, acquisition, financing, or sale of assets, provided the receiving party agrees to respect your personal information in a manner consistent with our Privacy Policy.
4. Use of AI and Machine Learning
Consig leverages AI and machine learning to provide advanced technology solutions. We understand the sensitivity around how data is used, especially in AI-driven applications.
• Data Minimization: We only use the minimum personal data necessary to train and improve our AI models.
• Anonymization: Where possible, we anonymize or aggregate personal information before using it to enhance our models and algorithms.
• Transparency and Control: We aim to provide clear information about how your data may be used for AI training and to offer you choices where appropriate.
5. Data Security
We take data security seriously and implement commercially reasonable administrative, technical, and physical measures to protect your information from unauthorized access, disclosure, or destruction. However, no online service can guarantee 100% security. If you have reason to believe your account or interaction with us is no longer secure, please contact us immediately.
6. International Data Transfers
Consig is a Delaware corporation with operations in the United States, and we may process data in the U.S. and other countries. Where personal data is transferred from the European Economic Area (EEA) or other regions with data-transfer restrictions, we use standard contractual clauses or other appropriate safeguards to ensure adequate data protection.
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, such as:
• Access: Request a copy of the personal information we hold about you.
• Rectification: Ask us to correct inaccurate or incomplete information.
• Deletion: Request we delete your personal information when it is no longer needed for the purposes for which it was collected.
• Objection: Object to certain processing activities or withdraw consent where processing is based on your consent.
• Restriction: Ask us to limit the way we process your data.
To exercise these rights, please contact us (see “Contact Us” below). We will respond in accordance with applicable laws.
8. Children’s Privacy
Our Site and Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us to have it removed.
9. Third-Party Links
Our Site may contain links to third-party websites or services that we do not control. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies before providing any personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, technology, legal requirements, or other factors. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Consig, AI Inc.
6500 Winegard Rd
Suite 110
Orlando, FL 32809
Email: hello@consig.ai
We value your trust and are committed to safeguarding your personal information. Your privacy is important to us, and we appreciate you taking the time to understand our practices and policies.